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Frequently asked questions

What is the average duration of a course?

The average course duration is typically between 4 and 9 hours (depending on the selected course). This provides a comprehensive and in-depth learning experience. In addition to the video material, which forms the core of the course, we provide a wide selection of supplementary PDF materials designed to reinforce and deepen the topics covered.

Can I access the courses from any device?

Yes, the courses are fully compatible with smartphones, tablets, and computers. You can access them anytime, anywhere.

Is there a time limit to access the courses?

No, once you purchase the course, you have unlimited access to the content. You can watch the lessons as many times as you want.

Do you offer completion certificates?

Yes, at the end of the course, you can request the Espresso Academy and Italian Barista Certificate participation certificate via email at [email protected].

Are the courses suitable for beginners?

Yes, the courses are ideal for anyone looking to start a career in coffee or for those who want to delve into a specific topic within the industry.

How can I access the courses after purchase?

After completing the purchase on our e-commerce site, you will receive a confirmation email with all the instructions to get started, including a link to access the platform. Simply log in with your credentials to view the purchased course.

Do I need specific software to follow the courses?

No, no special software is required. The courses are accessible directly from your internet browser, with no need to install anything.

What if I have technical issues during the courses?

Can I download the courses to watch offline?

Currently, the courses are not downloadable for offline viewing. We recommend having a stable internet connection for optimal viewing.

How can I pay for the courses?

Payments can be made via credit card or PayPal. The payment process is secure and handled through a certified platform.

Do you offer a refund guarantee?

Yes, if you’re not satisfied with the course, you can request a refund within 120 days.

Can I share the courses with others?

The license is for one person. If you wish to purchase the course for multiple people, please email us at [email protected], and we will be happy to offer the best deal for your staff.

How can I take a course without equipment?

No problem! All course content is structured to be fully accessible even without equipment. The practical part of the course will also help you learn techniques you’ll use in the future. If you wish, our trainers can recommend some equipment to help you effectively apply the knowledge you’ve gained.